My Client operates a world-class institute that provides training and research solutions for the bioprocessing industry. Their mission is to support the bioprocessing industry by providing a unique learning experience for trainees in an environment that replicates the most modern industrial bioprocessing facility. The purpose of this role is to provide support to the Training Department.
Duties of the Training Administrator will include:
§ Manage training documentation systems, including training metrics.
§ Maintain the database of training material, including training assessments, training feedback and general training documentation.
§ Liaise with clients to plan for upcoming training activities and collect and share trainee information
§ Organise training activities such as room bookings, catering, printing etc
§ Responding to calls, emails and dealing with general training queries
§ Manage external training requests. Establish and maintain a respected customer service function.
§ Support training department as required and any other reasonable duty as required
§ Prepare and collate training material/certificates
§ Help with Training Department Administration
§ Generation of purchase orders, reconciliation of invoices.
§ Any other reasonable duties as may be required from time to time by your manager.
§ A minimum of 2-3 years proven experience in a similar role
§ Excellent organisational skills and strong attention to detail
§ Excellent interpersonal and verbal and written communication skills are essential for this role
§ Ability to be flexible, proactive and work independently to deadlines
§ Knowledge and experience of the following are required:
o MS Office 365 (PowerPoint, Word, Excel, Outlook, SharePoint, OneDrive, Teams, Forms, Stream etc)
o Experience and Knowledge of LMS systems (Such as Docebo) would be a distinct advantage
o Experience and Knowledge of WordPress for website updates would be a distinct advantage
§ The successful candidate will be a motivated self-starter, capable of working under their own initiative as part of a busy and dynamic training team.
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