Cork: +353 21 4509200 | Dublin: +353 1 5175910
jobs my account call
Search Jobs

Customer Operations Specialist (French Speaking)

Office Admin
Dublin West
Adam Cambridge
Favourites Share with a friend
Job Reference: JO-2102-65587_1612449448



· Daily monitor and manage sales orders, rush orders, service requests and advance exchange programs with the team members & Provide regular reporting and feedback on the challenges of the day/week and take the initiative to proactively solve issues or reach out to other Depts. for support required.

· Work to facilitate strong and efficient points of contact between team members and all the existing and new Customers. Provide follow-up and solutions to customers and sales team regarding order status, product availability, shipping information, damaged or lost product.

· Monitor closely with the Distribution team to ensure that product is delivered to the right place, at the right time and for the right patient.

· New Customer Creation and modification in accordance with the appropriate control documents

· Ensure the highest self-adherence to all compliance requirements within the function.


· University Degree in Business Related or Supply Chain preferred

· GDP Certification

· Fluency in English language both written and oral is a requirement

· Fluency in one other European language, both written and oral, is also a requirement

· Additional 'other' language skills would be desirable

· Previous Pharmaceutical Experience essential, minimum of 2 years ideally in a Customer Service or Supply Chain function

· Strong knowledge of SAP and systems/Strong computer literacy, with MS Office (Word, Excel, Outlook, Power point)

· Excellent communication and relationship building skills

· Knowledge of Supply Chain Operations beneficial

Fastnet has a strict confidentiality policy - please be assured that your details will never be forwarded to any third party without your consent.

Fastnet - The Talent Group
'Not Just Placers.........Partners'

The Life Science Specialists

View more Jobs in Office Admin
Share this job with a friend:
Talent Consultant:
Adam Cambridge
Adam Cambridge
Talent Consultant
Supply Chain & Operations
Ask a question about this job
More jobs from Adam Cambridge >
View more Jobs in Office Admin
Share this job with a friend:
Website Design by Dmac Media