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Senior Supply Chain Manager

Supply Chain & Logistics
Dublin North
Jill Madden
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Job Reference: JO-2103-65649_1615237126


A fantastic career opportunity has arisen for an experienced Supply Chain leader within the Pharma/ Biopharma space to join a leading Biopharma site in North Dublin on a 24-month contract basis.

The role reports to the Site Director and will provide support for two principal functions in the business (Distribution and Logistics and Order Management/ Customer management) in the leadership, development of teams and in optimising best supply chain practice for this busy site.


  • Monitor & report on SLA's and volumes ensure that KPI's are met
  • Handle customer escalations to resolution ensuring corrective actions are taken as necessary to deliver the desired results.
  • Plan, prioritize and delegate work tasks to ensure proper functioning of the department in collaboration with the Distribution team
  • Manage Logistics partners by having the appropriate agreements in place and conducting regular service/delivery performance reviews
  • Understand international shipping requirements and customs regulations and ensure compliance processes are in place.
  • Liaise with the Freight and Distribution teams internally and externally monitoring SLA's through monthly performance reviews to ensure the required standard of service is being delivered
  • Provide monthly KPI reports to management including analysis of unfavorable variances and corrective action plans as per strategic targets
  • Ensure GDP compliance by the transportation providers to SOPs, relating to the transportation of products, and any other legal or Regulatory requirements.
  • Manage process and material flows, space management, to maximise utilisation of the site.
  • Establish and support a work environment of continuous improvement that supports the Quality policy, Quality management system and the appropriate regulations for the area they support
  • Execute the training program to ensure the direct team are supported regarding provision of training to enable a right first time approach to all activities.
  • HR support duties which include time and attendance system, Holiday planning, and succession planning.


  • 7 + years relevant experience in pharmaceutical operations/cGMP environment essential.
  • Bachelor of Science / Engineering or relevant degree qualification ideally with ongoing professional certification.
  • Excellent knowledge of GMP/GDP/FDA regulatory requirements, housekeeping, health and safety.
  • Excellent interpersonal and communication skills
  • Previous experience of people-management and demonstrated ability in motivation, organising and team building would be a distinct advantage
  • Building and managing partnerships cross functionally
  • Excellent knowledge of the logistics and distribution industry including an awareness of relevant legislation
  • Excellent analytical skills to analyse and interpret challenging business situations and determine strategy
  • Excellent leadership, decision-making and influencing skills to drive results and the ability to work effectively across all levels of the organisation
  • Ability to work on own initiative, innovate and review current processes and practices
  • Knowledge and experience with ERP systems, WMS / IM and TMS systems in general. Preferably SAP.
  • An understanding and knowledge of business disciplines (supply chain management, supply network planning, demand planning.
  • Previous experience of working within a Known Consignor approved warehouse.

Fastnet has a strict confidentiality policy - please be assured that your details will never be forwarded to any third party without your consent.

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Jill Madden
Jill Madden
Business Unit Lead
Supply Chain & Operations
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