MasterControl Administrator

Summary:

One of our biopharma clients based in Cork is looking to hire a Master Control Administrator.

Your Responsibilities

• Be aware of all health and safety arrangements relating to Business Applications and activities
• Support system configuration update projects
• Escalate systems issues to MasterControl Support and drive to closure
• Primary contact for business related issues reported through the support desk, working with colleagues and vendors to resolve issues within agreed SLAs
• Assist in audits when MasterControl protocols/reports/VxT documents are requested
• Create MasterControl training material for site users when needed
• Disable/create user accounts
• Manage permissions
• Support system issues that can only be resolved by sysadmin
• Work with vendors, responsible for the smooth transition and continuation of BAU activities post development projects
• Validation of master data input through effective monitoring and process improvement
• Perform / support audits of internal processes, procedures and the QMS application, ensuring compliance with regulatory and legal requirements such as GDPR
• Effectively communicate new business concepts and ideas to different audience types
• Support the planning and implementation of future QMS project phases in accordance with business priorities, including the assessment of MasterControl add-ons requested by the business
• Prepare analysis and / or proposals for other departments, when necessary
• Support the development of relevant metrics and measures, publishing the performance of the services provided and enabling continuous improvement activities in collaboration with peer group
• Identify and develop cost saving initiatives while maintaining the highest levels of customer service, safety and compliance.

Requirements

• Graduate or equivalent.
• At least 2 years' experience in IT business systems, preferably gained within the pharmaceutical manufacturing industry
• A good understanding of cGMP compliance and validation
• Attention to detail, improving process efficiency without sacrificing quality.
• Experience with MasterControl is preferred

Fastnet has a strict confidentiality policy - please be assured that your details will never be forwarded to any third party without your consent.

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